We have a 14-day return policy, which means you have 14 days after receiving your item to request a return or exchange. Please note that the buyer has to pay the return charges.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at info@attileoleather.com. Please note that returns will need to be sent to the following address:

 JAMSHED IQBAL
 Ferncroft Court
 METHUEN, MA 01844
 United States
 786-796-1449

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@attileoleather.com.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need a receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded to your original payment method within 3-5 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at info@attileoleather.com.